Privacy Policy

At Close the Loop, Inc, we take privacy very seriously and it is always our goal to communicate with our supporters in the most efficient and effective way while also protecting the sensitive personal information we collect. This statement of the privacy policy (“Privacy Policy”) of Close the Loop , (“Close the Loop”) is intended to provide you the user (“YOU”) of the Close the Loop Website located at www.ClosetheLoopusa.com (“Website”) the following information:

Information Close the Loop Collects: What personally identifiable information of yours or third party personally identification is collected from you through the web site
How We Use Your Information
How We Share Your information
How You Can Correct Any Inaccuracies in the Information
Data Retention
How to Contact Us

A. Information Collection

Close the Loop is the sole owner of the information collected on the Close the Loop Website. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. We may use that Personal Information where in our legitimate interest to do so for the following purposes: to contact you and respond to your requests and enquiries; to personalize your visit and use of our Internet Services and to assist you while you use those services; to carry out, monitor and analyze our business or website operations; and to contact you (unless you tell us that you prefer us not to) regarding publications or newsletters. If you do not want to receive publications or details of events that we consider may be of interest to you, you may do so by clicking on the unsubscribe link in electronic marketing communications.

Close the Loop collects information from our users at several different points on our Website including:

Account Information

In order to purchase products from the Website, a user must first complete the registration form. During registration a user is required to give their contact information (such as name and email address). This information is used to contact the user about the products on our site for which they have expressed interest.

Full Name
Email Address
Shipping Address
Telephone Number
Payment Information

We require information from the user on our order form in order to process any purchases using a third-party partner. Here a user must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date, CID). This information is used for billing purposes and to fill the customer’s orders. If we have trouble processing an order, this contact information is used to get in touch with the user.

Billing Address
Credit Card Type

B. How We Use Your Information

We use the information we collect for the following purposes:

To provide Services and Products
To improve Services and Products (to the extent applicable)
To deliver the Products and Services to you (for example, full name and shipping address)
To improve the Services (for example, we use the information to troubleshoot, perform data analysis and testing and to develop new features)
To share information about our Company (via our newsletter)

C. Links

This web site contains links to other sites. Please be aware that we (Close the Loop) are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site.

D. Newsletter

If a user wishes to subscribe to our newsletter, we ask for contact information such as name and email address.

E. Data Retention

We will retain your data for a period of 12 months from the time we first collect your data if you have no additional activity or until you opt out, whichever comes first.

F. Policies for Children

In order to respect the privacy of minors, Close the Loop does not knowingly collect, maintain or process Personal Information submitted online via our Internet Services by anyone under the age of 18. To the extent Close the Loop collects Personal Information on minors in the context of one of the purposes mentioned in the Statement, Close the Loop will only do so with the appropriate consent or as otherwise permitted under applicable laws.

G. Your California Privacy Rights

Under California Civil Code Section 1798.83, California customers are entitled to request information relating to whether a business has disclosed Personal Information to any third parties for the third parties’ direct marketing purposes. Close the Loop does not sell or share your Personal Information with third-party companies for their direct marketing purposes without your consent.

H. Correction/Updating Personal Information:

If a user’s personally identifiable information changes (such as your zip code), or if a user no longer desires our service, we will endeavor to provide a way to correct, update or remove that user’s personal data provided to us. This can usually be done at the user account page or by emailing our Customer Support at info@ctlus.com or by sending a written request to:

Close the Loop Inc,

Attn: Communications Dept.

2053 Meridian Place

Hebron, KY 41048

Our users are given the opportunity to ‘opt-out’ of having their information used for purposes not directly related to our site at the point where we ask for the information. For example, our order form has an ‘opt-out’ mechanism so users who buy a product from us, but do not want any marketing material, will keep their email address off of our lists.

Users who no longer wish to receive our newsletter or promotional materials from our partners may opt-out of receiving these communications by clicking the opt-out, unsubscribe button, or email us at info@ctlus.com or by sending a written request to:

Close the Loop Inc,

Attn: Communications Dept.

2053 Meridian Place

Hebron, KY 41048

We will use our best efforts to notify users of our site when their information is being collected by any outside parties. We do this so our users may make an informed choice as to whether or not they should proceed with services that require an outside party.

I. Notification of Changes

If we decide to change our privacy policy, we will post those changes on our Website, so our users are always aware of what information we collect, how we use it, and under circumstances, if any, we disclose it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify users by way of an email. Users will have a choice as to whether or not we use their information in this different manner. We will use information in accordance with the privacy policy under which the information was collected.

J. How to Contact Us

If you have questions, suggestions, or concerns about this policy, or about our use of your information, please contact us at info@ctlus.com or by sending a written request to:

Close the Loop Inc,

Attn: Communications Dept.

2053 Meridian Place

Hebron, KY 41048